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- Source :
- New Yorker; 2/13/1965, Vol. 40 Issue 52, p27-27, 1/4p
- Publication Year :
- 1965
-
Abstract
- The article focuses on the incidence in New York City wherein du Pont Co. Ltd. was made to conduct a seminar on stain-removal because of a customer inquiry. The story started when a customer asked the company's customer service representative on how to remove plum-juice stains. Instead of answering the problem, the operator directed the call to Wilmington, Delaware.
- Subjects :
- SPOTTING (Cleaning)
CUSTOMER services
Subjects
Details
- Language :
- English
- ISSN :
- 0028792X
- Volume :
- 40
- Issue :
- 52
- Database :
- Complementary Index
- Journal :
- New Yorker
- Publication Type :
- Periodical
- Accession number :
- 23443303