Passport services: a business plan for Alameda County Library.

Purpose - This paper aims to provide a business plan for libraries to offer profitable passport services to patrons. Design/methodology/approach - Gives an overview of demographic, financial, and management profiles of California libraries that offer passport services. Presents a plan for introducing passport service in two California libraries. Findings - Current political and demographic environments for the two libraries make the introduction of passport services a potentially lucrative opportunity. Research limitations/implications - Little to no correlation was found between patron demographics of libraries currently offering passport services and the amount of revenue the services produce. Practical implications - Passport services may provide libraries a simple but effective way to supplement their budgets. Originality/value - Suggests an innovative way for libraries to increase relevance to patrons through services as well as create a stable funding source. [ABSTRACT FROM AUTHOR]