Homeserve plumbs in better data.

The article reports that Homeserve GB is installing software from Corizon at its call center to support its sales and customer support staff. The firm provides insurance-paid home emergency call-out services and repair. The software will be operational over the next three months at the company's West Midlands headquarters. The Corizon technology will give the company the scope to deliver a customer contact system that allows our agents to be more effective. Integration with the company's telephony system will be managed by specialist supplier Sabio.