Quality and Management in Higher Education.

This paper examines the relationship between quality and management in higher education. It considers the nature of management, the meanings ascribed to management and related concepts such as leadership, and the appropriateness of these concepts in the context of higher education. These preliminary considerations provide a basis for considering the connections that may exist between management performance and institutional performance. In addressing these issues, the paper aims to confront such questions as: what part does management play in ensuring high quality institutional performance? to what extent can judgements about management performance be separated from judgements about institutional performance? and so on. This necessitates consideration of how these hinds of performance can be judged, and the paper offers frameworks for analysing judgements of institutional and managerial performance. [ABSTRACT FROM AUTHOR]