CRITICAL MANAGEMENT STUDIES Conference Paper Abstracts.

This section presents abstracts of several studies on conflict management. One paper addresses the question what leadership means to managers in the German-speaking part of Switzerland as well as to what extent popular U.S. leadership concepts are universally endorsed across cultures. Another presents an attempt to reproblematize certain aspects of narrations and narrative knowledge which seems to be of specific importance for any knowledge management effort. A paper by Andrew Harry Barton and Rick Delbridge examines the extent of involvement of shop-floor workers and supervisors in innovation, continuous improvement and problem solving activities.