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An Experimental Usability Test for different Destination Recommender Systems.
- Source :
- Information & Communication Technologies in Tourism 2004: Proceedings of the International Conference in Cairo, Egypt, 2004; 2004, p228-238, 11p, 1 Diagram, 6 Charts
- Publication Year :
- 2004
-
Abstract
- The present paper outlines the experimental evaluation of travel recommendation systems. First, theoretical concepts concentrating on the influencing factors for human-computer interaction, system usage and satisfaction are reviewed. An introduction of various methods dealing with usability evaluation is given and an overview of different "standard" survey instruments is provided. Second, a case study, the assessment of a travel recommender system currently under development, is presented. The evaluation considers aspects such as design and layout, functionality or ease of use. These measures obtained by a user questionnaire arc combined with user interaction logging data. Different variants of the travel recommendation system and a baseline system were used for the assessment. This promising approach complements subjective ratings by objective tracking data to obtain a more thorough picture of the system's weaknesses. Finally, findings are presented and an explanatory model for user/system satisfaction is proposed. [ABSTRACT FROM AUTHOR]
Details
- Language :
- English
- ISBNs :
- 9783211206690
- Database :
- Complementary Index
- Journal :
- Information & Communication Technologies in Tourism 2004: Proceedings of the International Conference in Cairo, Egypt, 2004
- Publication Type :
- Conference
- Accession number :
- 18643662