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Framework for measuring usage intention of digital coupons: a SPADM approach.

Authors :
Nayal, Preeti
Pandey, Neeraj
Source :
Journal of Strategic Marketing; Feb2025, Vol. 33 Issue 1, p117-137, 21p
Publication Year :
2025

Abstract

The coupon is one of the most popular methods of promotion. This study focuses on developing a comprehensive framework for measuring usage intention of digital coupons among moviegoers. The study adopted a step by step 'S-P-A-D-M' procedure for building a framework for usage intention of digital coupons by reviewing the extant literature and by interviewing domain experts. The framework highlights that intention to search, coupon proneness, and perceived coupon value are the key variables influencing the usage intention of digital coupons. Propositions have also been developed for each relationship. This study provides managerial guidelines to increase coupon redemption and identifies future agenda based on the proposed framework. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
0965254X
Volume :
33
Issue :
1
Database :
Complementary Index
Journal :
Journal of Strategic Marketing
Publication Type :
Academic Journal
Accession number :
182437817
Full Text :
https://doi.org/10.1080/0965254X.2020.1777460