Wayfair, Google Cloud partner to plug generative AI into operations.

Wayfair and Google Cloud have partnered to integrate generative AI into operations, aiming to improve workforce efficiency and reduce operational costs. Wayfair plans to deploy Google Workspace to thousands of employees and utilize Gemini models on Vertex AI to automate tasks like manual attribute tagging, leading to six-figure annual savings. Despite financial challenges, Wayfair sees AI technology as crucial for enhancing customer experiences and believes it is key to unlocking the next generation of retail experiences. [Extracted from the article]