Examining the key determinants of subjective well-being among hotel employees: The moderating role of psychological resilience.

Drawing upon the theory of displacement, the job-demands resources (JD-R) theory, and the conservation of resources (COR) theory, the current study seeks to develop an integrated model investigating the factors determining subjective well-being among hotel employees, considering the mediating impact of work-family conflict as well as the moderating role of psychological resilience. This paper applied a quantitative method relying on a self-administered questionnaire to gather primary data from the staff of 5-star hotels in North Cyprus. Performing PLS-SEM, the empirical findings indicated that job insecurity significantly impacts both work-family conflict and employees' subjective well-being. Work-family conflict has a positive impact on emotional exhaustion, which in turn negatively influences subjective well-being. Work-family conflict also significantly mediates the link between employees' job insecurity and their emotional exhaustion. Psychological resilience significantly moderates the link between job insecurity and subjective well-being. This study provides various theoretical and practical implications for scholars and administrators. [ABSTRACT FROM AUTHOR]