Identifying the Dynamic Capability of Sustainable Financial Companies in India: The Case of HDFC Bank.

This study aims to identify the dynamic capability of sustainable companies in the Indian financial services industry. It uses a mixed-method approach. Based on a qualitative content analysis of sustainability reports of companies in the Nifty Financial Services Index between 2013 and 2018, and rating of the companies for sustainable business performance, the study identified HDFC Bank Ltd. as the most outstanding company in India's financial services industry. It further explored the publicly available information to delineate the dynamic capability of HDFC Bank. Sustainable leadership, under CEO Aditya Puri emerged as the dynamic capability, enabling HDFC Bank to positively impact society and the environment, while ensuring sustainable business performance. The study demonstrates the effectiveness of sustainable leadership as a dynamic capability. [ABSTRACT FROM AUTHOR]