How to Master Conflict Resolution.

The article "How to Master Conflict Resolution" from Harvard Business Review Digital Articles discusses the importance of conflict resolution skills in the workplace. Conflict is a normal part of interacting with others, and it is essential to handle it effectively. The article explains the process of conflict resolution, the benefits of engaging in conflicts productively, and provides principles to keep in mind during the conflict resolution process. It emphasizes the importance of actively listening, understanding different perspectives, and regulating emotions to reach mutually acceptable solutions. [Extracted from the article]