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Investigation of the Determinants Explaining the Intention to Use Fintech: Evidence from Jordan.

Authors :
Gharaibeh, Malik Khlaif
Aldiabat, Khaled
Source :
International Journal of Advances in Soft Computing & Its Applications; Jul2024, Vol. 16 Issue 2, p191-206, 16p
Publication Year :
2024

Abstract

This study offers useful information to financial technology service providers and policymakers by examining the variables that affect people's intentions to use financial technology. The study's main goal is to determine how users' intentions to adopt and use financial technology platforms are influenced by factors such as price value, social influence, responsiveness, performance expectancy, effort expectancy, and trust. Data analysis has been conducted using SPSS version 25.0. Using a quantitative study design, data were gathered from a sample of 511 participants. A Convenience sampling technique has been applied. The results show that every factor examined has a favorable impact on people's intentions to use Fintech, indicating that enhancing these factors can increase users' adoption and usage of Fintech platforms. However, interestingly, no significant relationship was found between responsiveness and both performance expectancy and trust. These results contribute to the understanding of user behavior in the Fintech context and highlight the significance of factors such as trust, social influence, and price value in shaping individuals' intention to use Fintech. This research paper also examines the role of responsiveness in influencing several factors such as effort expectancy, performance expectancy, and trust. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
27101274
Volume :
16
Issue :
2
Database :
Complementary Index
Journal :
International Journal of Advances in Soft Computing & Its Applications
Publication Type :
Academic Journal
Accession number :
179581622
Full Text :
https://doi.org/10.15849/IJASCA.240730.13