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- Source :
- Deutsche Baumschule; sep2024, Issue 9, p30-31, 2p
- Publication Year :
- 2024
-
Abstract
- The article focuses on the benefits of de-escalation training for managing conflicts in both personal and professional settings. Topics include Andrea Bott's experience with the training to improve communication and handle disputes more effectively, the importance of clear and respectful communication in preventing conflicts, and the value of learning techniques to maintain calm and resolve issues promptly.
- Subjects :
- CONFLICT management
COMMUNICATION
PROFESSIONALISM
ATTITUDES toward work
Subjects
Details
- Language :
- German
- ISSN :
- 0011992X
- Issue :
- 9
- Database :
- Complementary Index
- Journal :
- Deutsche Baumschule
- Publication Type :
- Periodical
- Accession number :
- 179443885