The hidden story of megacities: revealing social sustainability status through residents' satisfaction in Dhaka city, Bangladesh.

Social sustainability has become an increasingly global concern, particularly in urban areas, where ensuring the well-being of urban societies is essential. However, the rapid urbanization of Dhaka city, Bangladesh, has transformed it into a prominent global megacity, accompanied by significant social challenges that impact its social sustainability status. Consequently, this study assessed the present condition of social sustainability in Dhaka city. To accomplish this objective, a quantitative research methodology was employed, utilizing a structured questionnaire survey as the means of data collection. The questionnaire is being held from May 1 to November 2, 2021, to collect as many responses as possible in this study. In this study, a multistage sampling technique was used to select 564 residents of Dhaka city. The results revealed Dhaka city residents have low satisfaction levels regarding social sustainability conditions. This indicates that there is a need for policymakers, urban planners, and implementing agencies to take action to improve the city's social sustainability. The study's empirical findings provide valuable evidence for informing socially sustainable planning, policy development, and practical implementation. Moreover, this research supports scholars in developing countries in broadening their perspectives regarding comparable urban social challenges. Furthermore, the study contributes to attaining Sustainable Development Goal 11, titled " Sustainable cities and communities," as established by the United Nations. By equipping policymakers with essential insights, the research outcomes aid in promoting inclusive, safe, resilient, and sustainable cities and human settlements, not only in Dhaka but also in similar urban settings. [ABSTRACT FROM AUTHOR]