ارزیابی عوامل کیفیت محیطی ایستگاههای مترو بر مبنای نقد مخاطب محور مطالعه موردی ایستگاه های خط ۴ متروی تهران.

Intra -city transportation has become an expanding phenomenon in today's civilized society, which should be utilized as a desirable feature of stations in addition to passenger transportation. Due to the high volume of subway users and the duration of passengers' stops, the stations have become effective centers in daily urban activities. Considering the growing trend of expanding the metro network in metropolitan cities and the increasing need for it, special attention is paid to the importance of the quality of the metro station environment. In a busy urban environment, the social interactions of citizens should be considered. The purpose of this paper is to investigate and evaluate the physical, functional, and psychological criteria in the design of metro stations and the effect of these components on the quality of the stations from the point of view of the metro users. Additionally, the paper aims to provide solutions to increase the spatial quality of the stations. The research method is descriptive -analytical, based on survey and questionnaire techniques used to collect field data. The final results of this research show that the average quality of the environment in the psychological criterion, with a value of 3.48, is higher than other criteria. The lowest level of satisfaction is in the physical criterion, specifically in the building and structure sub - criterion, with a value of 2.26. Therefore, optimizing the space in metro stations for people with physical disabilities, such as the disabled and dear veterans, is one of the most important priorities in the design of the access method. Additionally, urban furniture that is not designed for these individuals should be taken into consideration. Furthermore, the physical factor, with a value of 0.620, is considered the most important in improving the quality of the metro environment. [ABSTRACT FROM AUTHOR]