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Experiences of compassion fatigue among Generation Z nurses in the emergency department: a qualitative study in Shanghai, China.
- Source :
- BMC Nursing; 8/13/2024, p1-12, 12p
- Publication Year :
- 2024
-
Abstract
- Background: Due to the unique working environment and nature of work in emergency departments, nurses are prone to experiencing compassion fatigue (CF), leading to job burnout and attrition. As more Generation Z (Gen Z) nurses enter the emergency department with distinct personality traits compared to previous generations, studying their experiences with CF will inform future management strategies. Methods: The qualitative phenomenological research method was utilised to investigate CF among Gen Z emergency nurses at a hospital in Shanghai, China. Data were collected through face-to-face semi-structured interviews and analyzed using Colaizzi's seven-step phenomenological analysis method. Study participants were purposively selected. Results: Three main themes and nine sub-themes emerged from the study: secondary traumatic stress, including physiological symptoms, psychological symptoms, and behavioral changes; cumulative effects, including impaired empathy, interference with family life, and post-traumatic growth (PTG); coping strategies, including cognitive reconstruction, seeking support, and facilitating action. Conclusions: The aim of this study is to investigate the experience of CF among Gen Z emergency nurses, providing managers with a reference for future management strategies. The significance of multi-dimensional support for Gen Z emergency nurses is underscored by our findings. Additionally, interventions that enhance resilience and competency can facilitate their psychological transformation after experiencing CF and promote accelerated personal growth. [ABSTRACT FROM AUTHOR]
- Subjects :
- WORK
EMPATHY
COGNITIVE restructuring therapy
NURSE-patient relationships
QUALITATIVE research
PATIENTS
PSYCHOLOGICAL burnout
INTERVIEWING
WORK environment
WORK-life balance
PSYCHOLOGICAL adaptation
JUDGMENT sampling
BEHAVIOR
POSTTRAUMATIC growth
EMERGENCY medical services
NURSES' attitudes
RESEARCH methodology
PHENOMENOLOGY
DATA analysis software
SOCIAL support
EMERGENCY nurses
SECONDARY traumatic stress
EXPERIENTIAL learning
SLEEP disorders
EMPLOYEES' workload
Subjects
Details
- Language :
- English
- ISSN :
- 14726955
- Database :
- Complementary Index
- Journal :
- BMC Nursing
- Publication Type :
- Academic Journal
- Accession number :
- 178969746
- Full Text :
- https://doi.org/10.1186/s12912-024-02193-4