Cite
Analysis of the Effect of Customer Relationship Management, Service Quality and Word of Mouth on e-Commerce Customer Loyalty through Customer Satisfaction as a Mediator.
MLA
Muphimin, Muphimin, and Widarto Rachbini. “Analysis of the Effect of Customer Relationship Management, Service Quality and Word of Mouth on e-Commerce Customer Loyalty through Customer Satisfaction as a Mediator.” Dinasti International Journal of Economics, Finance & Accounting (DIJEFA), vol. 5, no. 3, July 2024, pp. 1449–54. EBSCOhost, https://doi.org/10.38035/dijefa.v5i3.
APA
Muphimin, M., & Rachbini, W. (2024). Analysis of the Effect of Customer Relationship Management, Service Quality and Word of Mouth on e-Commerce Customer Loyalty through Customer Satisfaction as a Mediator. Dinasti International Journal of Economics, Finance & Accounting (DIJEFA), 5(3), 1449–1454. https://doi.org/10.38035/dijefa.v5i3
Chicago
Muphimin, Muphimin, and Widarto Rachbini. 2024. “Analysis of the Effect of Customer Relationship Management, Service Quality and Word of Mouth on e-Commerce Customer Loyalty through Customer Satisfaction as a Mediator.” Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) 5 (3): 1449–54. doi:10.38035/dijefa.v5i3.