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To Trust or Not to Trust: Consumer Perceptions of Corporate Sociopolitical Activism.

Authors :
Wang, Yijing
Bouroncle, Linnea
Source :
Business & Professional Communication Quarterly; Sep2024, Vol. 87 Issue 3, p488-510, 23p
Publication Year :
2024

Abstract

When companies take a stance on sociopolitical issues, it is considered corporate social advocacy (CSA). This article examines to what extent perceived corporate motives of engaging in CSA affect consumer skepticism and brand equity. It is one of the few published studies of consumer attitudes toward companies' CSA involvement. An online survey was conducted (N = 375). It provides evidence that consumer assessments of the motives that inspire CSA are similar to the better-researched motives that inspire CSR. The findings imply that companies need to develop a good understanding of the consumers' attributions when engaging in CSA. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
23294906
Volume :
87
Issue :
3
Database :
Complementary Index
Journal :
Business & Professional Communication Quarterly
Publication Type :
Academic Journal
Accession number :
178761901
Full Text :
https://doi.org/10.1177/23294906231166141