CrowdStrike CEO's quick apology stands out in an industry rife with deflection.

The article discusses CrowdStrike Chief Executive Officer George Kurtz's rare and heartfelt apology for a software update that caused a global IT outage. Topics include the unusual transparency and apology from CrowdStrike executives in response to a major industry crisis; the significant damage to the company's reputation and the broader impact on the global economy; and the potential lessons for the cybersecurity industry regarding accountability and crisis management.