Impact of Corporate Governance on Sustainability: A Consumer-Based Analysis of India's P2P Lending Sector.

The paper investigates the relationship between corporate governance and sustainability performance in the Indian peer-to-peer (P2P) lending market. It seeks to obtain insights on the interaction between transparency and disclosure, platform risk disclosures, dispute resolution process, accountability and fairness, data privacy and security, regulatory compliance, efficiency and access, speed and convenience of application procedure, customer service responsiveness, dispute resolution turnaround time, and sustainability performances. The study analyzes the responses of 350 borrowers from India's top 10 lending businesses. Further, it provides a thorough examination of corporate governance in these organizations using known sustainability theory and structures, and also of corporate governance associated with sustainability performance in P2P lending. [ABSTRACT FROM AUTHOR]