SPECIAL FEATURE: KNOW YOUR COLLEAGUES: JACK PHILLIPS AND PATTI PHILLIPS.

This document is a special feature in the journal Performance Improvement, featuring an interview with Jack Phillips and Patti Phillips. Jack Phillips is the chairman of the ROI Institute and an established thought leader and author, while Patti Phillips is the CEO of the ROI Institute and serves on the ISPI Board of Directors. They discuss their work in performance improvement, their accomplishments, and their focus on research, measurement, and evaluation. They have received numerous awards and recognition for their work and continue to educate, write, consult, and speak about ROI. [Extracted from the article]