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Consumer responses toward smart technology: A systematic review, synthesis, and future research agenda.

Authors :
Sağkaya Güngör, Ayşegül
Ozansoy Çadırcı, Tuğçe
Köse, Şirin Gizem
Özer Çizer, Ece
Source :
International Journal of Consumer Studies; May2024, Vol. 48 Issue 3, p1-39, 39p
Publication Year :
2024

Abstract

This article is a comprehensive review of the literature on smart technology in consumer studies from 1996 to 2023. While the paper provides information about the development of the field by identifying important publications and authors, it employs topic modeling to pinpoint key topics in papers published in marketing and business journals. These topics are then grouped into three research streams and evaluated concerning theoretical, contextual, and methodological perspectives. While doing so, specific gaps were identified. By revealing gaps in the literature, the study suggests promising avenues for further research. Finally, this article advances our comprehension of the smart technology literature in marketing and business journals and informs future inquiry in this rapidly evolving domain. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
14706423
Volume :
48
Issue :
3
Database :
Complementary Index
Journal :
International Journal of Consumer Studies
Publication Type :
Academic Journal
Accession number :
177512156
Full Text :
https://doi.org/10.1111/ijcs.13048