Use Active Listening to Help a Colleague Make a Hard Decision.

This article, titled "Use Active Listening to Help a Colleague Make a Hard Decision," discusses the importance of active listening in supporting colleagues who are faced with difficult decisions. The author, Cheryl Strauss Einhorn, explains four types of active listening support: emotional, informational, analytical, and reflective. She emphasizes the need to listen without judgment and respond with empathy, allowing decision makers to make their own decisions. The article provides a real-life example of how active listening can be applied in a professional setting. [Extracted from the article]