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Transforming retail through technology.

Authors :
Pandey, Ashok
Source :
PC Quest; May2024, Vol. 37 Issue 5, p54-57, 4p
Publication Year :
2024

Abstract

The article discusses the transformative impact of technology on the retail industry. It highlights the role of artificial intelligence (AI) in optimizing retail operations and creating personalized customer experiences. The article also addresses challenges in the retail sector, such as stock inaccuracies and last-mile operations, and how technology solutions, like AI and automated courier systems, are addressing these challenges. The evolution towards omnichannel experiences, where online and offline shopping journeys are seamlessly integrated, is seen as a promising development. The article also emphasizes the importance of technology in enhancing the customer experience and discusses emerging trends in the e-grocery industry, such as omnichannel integration and sustainability. It concludes by discussing the global influences on retail technology adoption, with different regions prioritizing specific technological advancements and consumer preferences. [Extracted from the article]

Details

Language :
English
ISSN :
0971216X
Volume :
37
Issue :
5
Database :
Complementary Index
Journal :
PC Quest
Publication Type :
Periodical
Accession number :
177209452