Most Innovative Solutions Awards.

This article reports on the 2005 Most Innovative Solutions awards from the Speech Technology Magazine, which recognize enterprises and service providers that deploy innovative speech applications. Aetna has approximately 14.4 million medical members, 12.8 million dental members, 9 million pharmacy members, and 14 million group insurance members. Aetna Voice Advantage offers round-the-clock access to member information and self-service transactions. AgileTV is the designer and implementer of Promptu, a search and voice navigation service enabling consumers to control their TV viewing with spoken commands. Promptu allows the digital cable TV customer to search and scan through cable channels, and On Demand content to find programs of interest. Borgess Medical Center is 424-bed teaching hospital linked with the Michigan State University Kalamazoo Center for Medical Studies. The hospital's goals were to increase transcription productivity by 20 percent, decrease report turnaround time and reduce outsourcing. Postbank AG has 11.9 million customers in Germany. Its customers manage 1.5 million checking accounts online and more than 2.5 million customers use the telephone banking service.