Professional Media.

Authors :: Williams, Wilda W.
Farris, Dale F.
Smothers, Joyce W.
Intner, Sheila S.
Battenfeld, Robert
Source :: Library Journal; 4/15/1999, Vol. 124 Issue 7, p151, 1p
Publication Year :: 1999
Abstract: Reviews several publications related to library science. `Assessing Service Quality: Satisfying the Expectations of Library Customers,' by Peter Hernon and Ellen Altman; `What Children Need in Order To Read: Preparing Young Children for Reading Success,' by Susan DeBeck; `A Hardware and Software Primer for Librarians: What Your Vendor Forgot To Tell You,' by Stephen Paling.