Editor's overview.

The Quality Management Journal's mid-winter edition features four articles that cover a range of topics. The first article examines how separate support rooms in operating rooms can improve efficiency and safety. The second article investigates the relationship between supplier management practices and customer satisfaction. The third article focuses on assessing the quality of private hospitals in Jordan from the patients' perspective. Lastly, the fourth article explores the impact of top management commitment, employee involvement, and training and development on employee performance in banks operating in developing countries. [Extracted from the article]