Müşteri Nezaketsizliği ile Hizmet Telafi Performansı Arasındaki İlişkide Aracı ve Düzenleyici Değişkenlerin Rolü: Otel İşgörenleri Üzerinde Bir Araştırma.

Copyright of Turizm Akademik Dergisi is the property of Turizm Akademik Dergisi and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)