Travellers with disability often face discrimination. What should change and how to complain.

Travellers with disabilities in Australia often face discrimination in air travel, as highlighted by the experience of former disability discrimination commissioner Graeme Innes, who was denied access to a body scanner with his assistance dog. The Human Rights Commission has received over 100 disability discrimination complaints against airlines, including issues such as assistance animal refusals and inaccessible facilities. Ableism in air travel denies people with disabilities their right to freedom of movement and can lead to anxiety and stress. Urgent reform is needed, including the development of specific standards for air travel and independent oversight. Complaints can be raised with individual airlines or the Human Rights Commission, but more proactive methods for change, such as the implementation of a Disability Rights Act, are also necessary. Embracing inclusivity in air travel aligns with the principles of equity and diversity. [Extracted from the article]