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SDG commentary: service ecosystems with the planet - weaving the environmental SDGs with human services.

Authors :
Teixeira, Jorge Grenha
Gallan, Andrew S.
Wilson, Hugh N.
Source :
Journal of Services Marketing; 2024, Vol. 38 Issue 2, p227-237, 11p
Publication Year :
2024

Abstract

Purpose: Humanity and all life depend on the natural environment of Planet Earth, and that environment is in acute crisis across land, sea and air. One of a set of commentaries on how service can address the UN's sustainable development goals (SDGs), the authors focus on environmental goals SDG 13 (climate action), SDG 14 (life below water) and SDG 15 (life on land). This paper aims to propose a conceptual framework that incorporates the natural environment into transformative services. Design/methodology/approach: The authors trace the evolution of service thinking about the natural environment, from a stewardship perspective of the environment as a set of resources to be managed, through an acknowledgement of nonhuman organisms as actors that can participate in service exchange, towards an emergent concept of ecosystems as integrating human social actors and other biological actors who engage fully in value co-creation. Findings: The authors derive a framework integrating human and other life forms as co-creating actors, drawing on shared natural resources to achieve mutualism, where each actor can have a net benefit from the relationship. Future research questions are posited that may help services research address SDGs 13–15. Originality/value: The framework integrates ideas from environmental ecosystem literature to inform the nature of ecosystems. By integrating environmental actors and ecological insights into the understanding of service ecosystems, service scholars are well placed to make unique contributions to the global challenge of creating a sustainable future. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
08876045
Volume :
38
Issue :
2
Database :
Complementary Index
Journal :
Journal of Services Marketing
Publication Type :
Academic Journal
Accession number :
174835430
Full Text :
https://doi.org/10.1108/JSM-04-2023-0158