The promises of the bureaucratisation of intangible cultural heritage safeguarding in post-conflict regions: lessons from anthropological fieldwork in four Western Balkan states.

Anthropology and critical heritage studies share a rather negative view of the role of bureaucracy in heritage management as utilised by the international community in post-conflict regions. However, fieldwork findings among ethnologists working as expert bureaucrats in four Western Balkan states (Serbia, Croatia, Montenegro, Bosnia and Herzegovina) suggest that the ongoing process of the 'bureaucratisation' of collective identities, based on UNESCO principles, holds more promise for successful conflict management than relying solely on day-to-day politics or a purely academic critique. The safeguarding of intangible cultural heritage has emerged as a powerful tool for redirecting identity-based conflicts towards abstract concepts such as 'elements', 'lists', and 'registers'. These abstractions are less susceptible to suffering than real individuals. Consequently, this approach offers a greater chance of success in mitigating conflicts. Anthropology's most significant contribution to the global implementation of the heritage-for-peace paradigm could be to reconcile with ethnology, despite any disciplinary incongruity that may arise. [ABSTRACT FROM AUTHOR]