Back to Search Start Over

The place of remote consultation in modern general practice.

Authors :
Payne, Rebecca
Dakin, Francesca
Source :
British Journal of General Practice; Jan2024, Vol. 74 Issue 738, p7-8, 2p
Publication Year :
2024

Abstract

The article discusses the use of remote consultation in modern general practice. It highlights the heterogeneity in the delivery of general practice services across the UK due to the proliferation of consultation modalities and technologies. Remote consultations can be beneficial for clinically simple or acute problems, leading to speedy resolutions and efficient use of healthcare resources. However, there are risks involved, including errors and harm to patients, which can be mitigated through staff initiative and appropriate training. The article emphasizes the importance of understanding the specific needs and preferences of the local population and the skills required for remote care. It also addresses the training needs of different team members and the challenges faced by patients in navigating digital systems. The procurement process and relationships with suppliers can impact the adoption of new technologies, and equitable access to care should be designed into healthcare systems. The article acknowledges the isolating effects of digital technologies on both patients and the workforce, and the need to balance the benefits of remote care with in-person care. It emphasizes the importance of providing holistic care and the role of perceptual capacity in remote consultations. The article concludes by calling for policymakers to consider guidance that benefits both staff and patients and to avoid using the wrong modality, which can lead to safety incidents and poor patient experience. [Extracted from the article]

Details

Language :
English
ISSN :
09601643
Volume :
74
Issue :
738
Database :
Complementary Index
Journal :
British Journal of General Practice
Publication Type :
Academic Journal
Accession number :
174493186
Full Text :
https://doi.org/10.3399/bjgp24x735873