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Customer journey optimisation using large language models: Best practices and pitfalls in generative AI.

Authors :
Thukral, Vaikunth
Latvala, Lawrence
Swenson, Mark
Horn, Jeff
Source :
Applied Marketing Analytics; Winter2023/2024, Vol. 9 Issue 3, p281-292, 12p
Publication Year :
2023

Details

Language :
English
ISSN :
20547544
Volume :
9
Issue :
3
Database :
Complementary Index
Journal :
Applied Marketing Analytics
Publication Type :
Academic Journal
Accession number :
174272944