Research on service frontline employees: a science – practice perspective.

MLA

Solnet, David, and Maria Golubovskaya. “Research on Service Frontline Employees: A Science – Practice Perspective.” Journal of Service Management, vol. 34, no. 5, Sept. 2023, pp. 1021–37. EBSCOhost, https://doi.org/10.1108/JOSM-07-2023-0321.

APA

Solnet, D., & Golubovskaya, M. (2023). Research on service frontline employees: a science – practice perspective. Journal of Service Management, 34(5), 1021–1037. https://doi.org/10.1108/JOSM-07-2023-0321

Chicago

Solnet, David, and Maria Golubovskaya. 2023. “Research on Service Frontline Employees: A Science – Practice Perspective.” Journal of Service Management 34 (5): 1021–37. doi:10.1108/JOSM-07-2023-0321.