Essential elements for Bumiputera contractors' training and development framework design in Malaysia.

In the Malaysian construction industry, the Bumiputera contractors held special benefits, among others, a special policy on the allocation for participation in public projects. However, failure amongst Bumiputera contractors in delivering the project according to specifications has become an issue for the Government and there is a need to address the issue. There are various ways to improve the contractor's performance, among other initiatives are training and development and thus it is essential to look into these aspects to find a solution to the problem in the construction industry. The scope of this paper is limited to Bumiputera contractors attending training programs by PKK. Questionnaire surveys were distributed to a sample of 350 Bumiputera contractors physically and online. 269 questionnaires were received, covering five different regions in Malaysia. This paper analyses four (4) major aspects which are significant in addressing the impact and importance of training towards contractors' development and organizational performance concerning the industry requirement. Subsequently, a list of elements related to each aspect is ranked according to importance based on the survey which is important to be included in designing the training and development modules for contractors. All the findings lead to the establishment of a preliminary framework of training and development. Among the major recommendations is toconduct a Training Needs Analysis (TNA) to find the best direction for content and structure in the Bumiputera contractors' training and development programs. [ABSTRACT FROM AUTHOR]