Exclusive: Australia's welfare agency at risk of collapse: Services Australia staff say the agency is in chaos, blaming under-resourcing and poor decisions for 'the worst culture, morale and treatment of employees ever seen'.

The article focuses on the deteriorating state of Services Australia, the largest government department in Australia, which is facing payment processing delays, staff cuts, budget constraints, and major project failures. Key issues discussed include the agency's cultural problems, understaffing, and the impact of budget cuts on its ability to deliver essential services, resulting in a potential agency collapse.