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Marketing in Times of Uncertainty: INVESTIGATING FIRMS' RESPONSE STRATEGIES AND RESPONSE TIME DURING A WAR CRISIS.

Authors :
Xiang Fang
Zhiyong Yang
Kam Fung So, Kevin
Yingying Shao
Zhuofan Zhang
Fang Yu-Buck, Grace
Source :
AMA Summer Academic Conference Proceedings; 2023, Vol. 34, p794-797, 4p
Publication Year :
2023

Abstract

The article focuses on investigating how firms' response strategies and response time during a war crisis impact consumers' attitudes. It explores the effects of different response strategies and response times on consumer evaluations and examines the mediating role of perceived morality in these relationships and the study contributes to the literature by analyzing consumer responses to firms' actions during war crises, highlighting the significance of perceived morality.

Details

Language :
English
Volume :
34
Database :
Complementary Index
Journal :
AMA Summer Academic Conference Proceedings
Publication Type :
Conference
Accession number :
170735580