Keeping up appearances: As the NDIS regulator pushes to meet targets, its staff say they are pressuring disabled people to drop complaints and are missing serious abuse and neglect.

The article focuses on the issues and shortcomings within the National Disability Insurance Scheme Quality and Safeguards Commission. Topics include the inadequate support for disabled staff, the agency's prioritization of its image over regulation, dangerous gaps in addressing abuse and misconduct and questionable practices in handling complaints. The commissioner's actions and the organization's overall performance are called into question.