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Consumer Demand for Credit Card Services.

Authors :
Grodzicki, Daniel
Alexandrov, Alexei
Bedre-Defolie, Özlem
Koulayev, Sergei
Source :
Journal of Financial Services Research; Jun2023, Vol. 63 Issue 3, p273-311, 39p
Publication Year :
2023

Abstract

We apply a demand-based approach to study consumer behavior in the credit card market. Using a national database of U.S. card accounts, we find consumers internalize both rates and fees when making purchasing, borrowing, and late payment decisions on their card. Moreover, price effects broadly align with a rational model of card use. An exception is less borrowing in response to declining late-fees among subprime consumers. Extension of the rational model based on "focusing theory" explains this behavior. It also implies substantial indirect benefits of the CARD Act's late-fee cap from subprime users' re-focusing toward reducing their debt. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
09208550
Volume :
63
Issue :
3
Database :
Complementary Index
Journal :
Journal of Financial Services Research
Publication Type :
Academic Journal
Accession number :
163522946
Full Text :
https://doi.org/10.1007/s10693-022-00381-4