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Research on the positioning method of online community users from the perspective of precision marketing.

Authors :
Zhao, Xiaogang
Zhang, Hao
Shen, Hai
Zhou, Yadong
Source :
Electronic Commerce Research; Jun2023, Vol. 23 Issue 2, p1271-1296, 26p
Publication Year :
2023

Abstract

In precision marketing for online communities, the existing text-based methods of user positioning cannot position new users rapidly, and they have low positioning efficiency when there is a large number of users. This research proposes a systematic method for the positioning of online community users. In this method, text mining and clustering algorithms are combined to cluster users, and then the user clusters are effectively matched with users' basic attributes through a multinomial logistic regression model. By this means, efficient positioning under the circumstances of a rapid increase in new users and a large number of users can be achieved. Calculation results from a real world example show that this method can effectively solve the problems found in traditional user positioning methods and provides a productive new approach to community user positioning. The study also offers suggestions for user classification management from the perspective of precision marketing. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
13895753
Volume :
23
Issue :
2
Database :
Complementary Index
Journal :
Electronic Commerce Research
Publication Type :
Academic Journal
Accession number :
163391961
Full Text :
https://doi.org/10.1007/s10660-021-09512-w