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Millennial's perception on cyberloafing: workplace deviance or cultural norm?
- Source :
- Behaviour & Information Technology; Oct2022, Vol. 41 Issue 13, p2860-2877, 18p, 1 Diagram, 1 Chart
- Publication Year :
- 2022
-
Abstract
- This research examines the perceptions of 'Millennials' on cyberloafing, as a form of workplace deviance, and uncovers their rationale for cyberloafing to better understand, how organisations can mitigate this issue. Employing a qualitative research methodology, a total of 90 semi-structured interviews were conducted with postgraduate students, where 65% of the participants were international and 34% were local from Australia and all had work experience. The gender was evenly distributed, and their average age was 23 years. Results suggested that Millennials viewed cyberloafing to be a relatively inconsequential form of workplace deviance and a social and cultural norm among their cohort. Cyberloafing was seen as a tool to work faster and to enhance their productivity in the long-term. Other themes that emerged included, cyberloafing as an escape from boredom/idletime, and a stress reliever. Many respondents justified their behaviour and explained that cyberloafing has developed as an ingrained habit and is a brilliant necessity in today's competitive world and is good for business. Our findings suggest that organisations will need to develop policies in collaboration with Millennials to reach a middle ground between deterrence and laissez-faire policies to curb this menace that is costing organisations millions of dollars in productivity. [ABSTRACT FROM AUTHOR]
- Subjects :
- WORK environment
CULTURE
EMPLOYEE attitudes
ATTITUDES toward computers
LABOR productivity
SOCIAL norms
RESEARCH methodology
WORK
INTERVIEWING
JOB involvement
QUALITATIVE research
EXPERIENTIAL learning
DECISION making
UNIVERSITIES & colleges
DESCRIPTIVE statistics
PROFESSIONALISM
THEMATIC analysis
MANAGEMENT
METROPOLITAN areas
DATA analysis software
Subjects
Details
- Language :
- English
- ISSN :
- 0144929X
- Volume :
- 41
- Issue :
- 13
- Database :
- Complementary Index
- Journal :
- Behaviour & Information Technology
- Publication Type :
- Academic Journal
- Accession number :
- 160483055
- Full Text :
- https://doi.org/10.1080/0144929X.2021.1956588