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Exploring the role of communication in missed nursing care: A systematic review.
- Source :
- Journal of Advanced Nursing (John Wiley & Sons, Inc.); Dec2022, Vol. 78 Issue 12, p4019-4033, 15p
- Publication Year :
- 2022
-
Abstract
- Aims: To systematically review the literature on relationships between communication issues and missed nursing care. Design: Systematic review was conducted according to Preferred Reporting Items for Systematic Reviews and Meta‐Analyses 2020 Statement. Data Sources: EMBASE, Web of Science, CINAHL, PubMed and Cochrane databases were comprehensively searched from inception to December 2021. Review Methods: Screening, data extraction and initial quality assessment were conducted independently by two reviewers. The JBI quality assessment tool was used for study appraisal and the certainty of evidence was assessed using the five Grading of Recommendations Assessment, Development and Evaluation (GRADE) criteria. Discrepancies were settled by consulting a third researcher. Results: A total of 18 articles were included. Missed nursing care was common and the status of communication was not optimistic in clinical. Nurses' sociodemographic characteristics and work environment both influenced missed nursing care and communication. Intrateam communication included three parts: doctors‐nurses communication, nurses‐nurses communication and nurses‐patients communication, poor intrateam communication could contribute to missed nursing care. There was an interaction between missed nursing care and communication. Conclusion: Promoting efficient intrateam communication, to acknowledge the importance of communication factors in reducing the incidence of missed nursing care in clinics is required. Future research can explore the impact of the internal dimension of communication on missed nursing care and consider interventions aimed at nurses' effective communication. Impact What problem did the study address? This study offers new evidence that the impact of intrateam communication on missed nursing care. What were the main findings? Effective intrateam communication can reduce the incidence of missed nursing care, there is mutual influence between communication and missed nursing care. Where and on whom will the research have an impact? Policymakers can provide positive interventions on communication problems in different populations (e.g. nurses−patients, nurses−nurses and doctors−nurses) to provide high‐quality patient care. [ABSTRACT FROM AUTHOR]
- Subjects :
- MEDICAL quality control
CINAHL database
ONLINE information services
MEDICAL databases
MEDICAL information storage & retrieval systems
CONFIDENCE intervals
SYSTEMATIC reviews
PSYCHOLOGY of nurses
COMMUNICATION
HOSPITAL nursing staff
QUALITY of life
INTERPERSONAL relations
QUESTIONNAIRES
DESCRIPTIVE statistics
RESEARCH funding
MEDLINE
PATIENT care
DATA analysis software
Subjects
Details
- Language :
- English
- ISSN :
- 03092402
- Volume :
- 78
- Issue :
- 12
- Database :
- Complementary Index
- Journal :
- Journal of Advanced Nursing (John Wiley & Sons, Inc.)
- Publication Type :
- Academic Journal
- Accession number :
- 160097118
- Full Text :
- https://doi.org/10.1111/jan.15444