Creating balancing spaces for digital ambidexterity in healthcare.

Digital transformation is crucial for the healthcare sector, yet research shows it also possess a series of challenges (at system-, organisational-, and individual levels), which require balancing. In this study, we adopt paradox theory to understand the balancing practices and requirements for digitalisation in healthcare. Based on gaps in previous research and practice, the main research question is: what characterises balancing practices enabling digital ambidexterity in healthcare? The paper is based on an ongoing research and development project run in co-production between Mälardalen University and Region Sörmland. In the findings, tensions and organisational paradoxes in digital transformation initiatives are identified, followed by a discussion about structural constraints of balancing practices (spurring vicious cycles) and balancing practices enabling digital ambidexterity (spurring virtuous cycles). [ABSTRACT FROM AUTHOR]