Lean-Agile Workforce Model for Traffic Enforcers.

For an effective response of traffic enforcers in traffic congestion or accident, response must be quick, swift and efficient, and for Metropolitan Manila Development Authority which deploys their traffic personnel to respond on these types of operational duties, the concept of Lean-Agile Workforce Model is indeed essential. Workforce Plan has been defined as the continual process to support the need and priority of traffic enforcers to meet its service, duties and responsibility on the road while maintaining the smooth flow of traffic. Correspondingly, Lean is the elimination of inefficient work, and Agile is the adaptability to change for an employee to be flexible in a rapid situation of changes in the environment. With the two concepts combined, it can certainly demonstrate an effective deployment response to their operational duty. With this in mind, the study presents a Lean-Agile Workforce Model to determine the optimal number of traffic enforcers to be deployed in a specific area and the optimal location points to effectively and efficiently respond to different traffic situations, based on Heuristic Optimization Algorithm and GIS-Based analysis. Considering the current deployment cost of MMDA Traffic Enforcers, the result shows an improvement to the deployment system. [ABSTRACT FROM AUTHOR]