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#socialwork: An International Study Examining Social Workers' Use of Information and Communication Technology.
- Source :
- British Journal of Social Work; Mar2022, Vol. 52 Issue 2, p850-871, 22p, 2 Charts
- Publication Year :
- 2022
-
Abstract
- Information and Communication Technologies (ICTs) permeated social work practice before coronavirus disease 2019 (COVID-19). In addition to ICT-based formal services (e.g. e-counselling), social workers used ICTs informally as an adjunct to face-to-face practice. Building on our previous research, our cross-sectional online survey examined social workers' informal use of ICTs in four countries: Canada, the USA, Israel and the UK. The survey was administered through Qualtrics software among social workers across Canada (n = 2,609), the USA (n = 1,225), Israel (n = 386) and the UK (n = 134), and analysed using IBM SPSS Statistics version 26. The findings substantiate the ubiquitous use of informal ICTs in social work practice, as an adjunct to face-to-face treatment, across the four countries. Given the current, unprecedented context of COVID-19, we discuss the meaning of our findings related to access, ethical considerations (e.g. professional boundaries) and supervision in the context of restricted face-to-face practice. We discuss the implications for social work practice, education and research, and conclude that in the COVID-19 context, there is an even greater need for research, clinical discussion, supervision and policy on informal ICT use in social work practice. [ABSTRACT FROM AUTHOR]
- Subjects :
- PROFESSIONAL ethics of social workers
PROFESSIONAL practice
COMPUTER software
PROFESSIONAL ethics
PILOT projects
STATISTICS
OCCUPATIONAL roles
CROSS-sectional method
AGE distribution
SURVEYS
SOCIAL boundaries
T-test (Statistics)
SOCIAL work research
RESEARCH funding
CHI-squared test
SOCIAL services
SUPERVISION of employees
SOCIAL work education
DATA analysis software
INFORMATION technology
CORPORATE culture
EDUCATIONAL attainment
Subjects
Details
- Language :
- English
- ISSN :
- 00453102
- Volume :
- 52
- Issue :
- 2
- Database :
- Complementary Index
- Journal :
- British Journal of Social Work
- Publication Type :
- Academic Journal
- Accession number :
- 155892173
- Full Text :
- https://doi.org/10.1093/bjsw/bcab066