Back to Search
Start Over
"Thanks in advance" – The negative effect of a polite phrase on compliance with a request.
- Source :
- German Economic Review; Feb2022, Vol. 23 Issue 1, p61-78, 18p
- Publication Year :
- 2022
-
Abstract
- This paper studies the effect of the commonly used phrase "thanks in advance" on compliance with a small request. In a controlled laboratory experiment we ask participants to give a detailed answer to an open question. The treatment variable is whether or not they see the phrase "thanks in advance." Our participants react to the treatment by exerting less effort in answering the request even though they perceive the phrase as polite. [ABSTRACT FROM AUTHOR]
- Subjects :
- TERMS & phrases
OPEN-ended questions
Subjects
Details
- Language :
- English
- ISSN :
- 14656485
- Volume :
- 23
- Issue :
- 1
- Database :
- Complementary Index
- Journal :
- German Economic Review
- Publication Type :
- Academic Journal
- Accession number :
- 155077377
- Full Text :
- https://doi.org/10.1515/ger-2021-0020