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Self-Monitoring as a Key to the Tourist: Potential Scenarios and Some Propositions.

Authors :
George, Babu P.
Source :
International Journal of Hospitality & Tourism Administration; 2004, Vol. 5 Issue 2, p25-42, 18p
Publication Year :
2004

Abstract

The present paper attempts to develop theoretical explanation for tourist disposition and behavior, employing the hitherto unused self-monitoring construct and it argues that self-monitoring can provide many valuable insights into our understanding of the tourist. It is developed as sequel to a number of case studies undertaken previously, insights from which are weaved together with available literature to extend the scope of the theory. It examines what self-monitoring can inform us about the sources of tourist satisfaction and dissatisfaction, tourists' complaining and complimenting behavior, differences in attribution, innovation orientation, and loyalty. It also provides a number of potential directions for future research. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
15256480
Volume :
5
Issue :
2
Database :
Complementary Index
Journal :
International Journal of Hospitality & Tourism Administration
Publication Type :
Academic Journal
Accession number :
15470347
Full Text :
https://doi.org/10.1300/J149v05n02_02