Improving the Design of Ambient Intelligence Systems: Guidelines Based on a Systematic Review.

Ambient intelligence (AmI) emerged in Europe with the idea that the computational support available in a living environment can help people's lives. AmI introduces new challenges and critical issues because this technology differs from the traditional form of interaction that is centered on a device or system. In this work, we aim to contribute to this topic by conducting a systematic literature review in order to identify Human-Computer Interaction guidelines for the design of ambient intelligence systems. We found a total of 120 guidelines from 27 papers, and we grouped similar guidelines creating different categories. These categories of guidelines later became a unified guideline incorporating also some of our own ideas. As a result, this paper identifies ten categories and guidelines to improve user interaction with ambient intelligence systems. We believe that these guidelines significantly contribute to designing more intuitive AmI systems for users, including those with disabilities. [ABSTRACT FROM AUTHOR]