Governance of Industry 4.0 policies: making knowledge services accessible for SMEs.

This paper provides a better understanding of how governance of Industry 4.0 policies can make knowledge services accessible for small and medium-sized enterprises (SMEs). The rationale is that when SMEs cannot access specific Industry 4.0 knowledge in the market, then governments and university social researchers can collaborate on developing new territorial governance to make such knowledge accessible. The case study here described spotlights how county development agencies and vocational training centres, with more affordable prices than knowledge-intensive business services (KIBS) and more capillarity than university and technology centres, collaborate with government and social researchers to develop governance of Industry 4.0. [ABSTRACT FROM AUTHOR]