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The Measurement Invariance of Customer Loyalty and Customer Experience across Firms, Industries, and Countries.

Authors :
Gravelle, Timothy B.
Source :
MDA - Methoden, Daten, Analysen; 2021, Vol. 15 Issue 2, p191-213, 23p
Publication Year :
2021

Details

Language :
English
ISSN :
18646956
Volume :
15
Issue :
2
Database :
Complementary Index
Journal :
MDA - Methoden, Daten, Analysen
Publication Type :
Academic Journal
Accession number :
152457976
Full Text :
https://doi.org/10.12758/mda.2021.01